Quote faster. Dispatch smarter. Prove every job.
Nova Field is an AI assistant for field-service businesses — HVAC, refrigeration, plumbing, electrical, and maintenance — that quotes instantly, schedules technicians, and closes every job with photo + signature evidence.
Quote the same day. Prove every job. Win more work.
Up and running in 3 simple steps.
A customer asks on WhatsApp
AI quotes instantly from your catalog and pricing.
You dispatch the right tech
By zone and workload — with an ETA sent to the client.
The job closes with evidence
Photo, signature, and checklist — no more disputes.
Your operation, before and after.
| Without AI | With Nova | |
|---|---|---|
| Quoting | Days — lost jobs | Same day |
| Job proof | Paper that goes missing | Photo + signature, every job |
| Repeat business | Forgotten | Automated preventive-maintenance reminders |
Everything, in one place.
Real trade domain knowledge + certified evidence (from INMEDIATUM) + native WhatsApp. Not "another field-service CRM."
Who it's for: Owners and operations managers of field-service companies with technician crews.
No engineers required.
- If your team can use WhatsApp or Excel, they can use this — from day one.
- No-code and low-code: your current staff runs it, no new technical hires.
- We set it up for you, and your operation never stops during setup.
Human support, in your language.
- A dedicated advisor guides your team through setup.
- Support by WhatsApp and video call — real people, in Spanish.
- No robotic ticket queues in another language.
Your data is safe. Your customer database is your most valuable asset. It stays private and confidential — encrypted, never sold, and never used to train public AI models.
“We used to lose jobs because a quote took two days. Now we quote the same day, and the maintenance reminders bring old customers back every year.”
Plans that fit your business.
Flexible monthly or annual plans that scale with your business. No forced contracts and no hidden costs — pay for what fits your size and grow your plan as you grow.
Frequently asked questions
What is field-service AI software?
AI that automates quoting, dispatch, job evidence, and follow-up for on-site service businesses.
Will my technicians actually use it?
The app is one screen — they close jobs faster with no paperwork.
Does this replace our CRM or dispatch software?
For most field-service teams, Nova Field replaces the manual quoting-and-dispatch grind, not a full CRM — it can run standalone or alongside what you already have, syncing job and customer data instead of forcing a rip-and-replace.
How does it know what to quote if the job isn't a simple catalog item?
It quotes instantly from your catalog and pricing rules for standard jobs; anything outside that — a custom diagnostic, an unusual repair — routes to you or your team to quote manually, so it never guesses on a price you didn't set.
How does smart dispatch decide which technician gets the job?
It assigns by zone and current workload so the closest available tech gets the call — and you can override any assignment, it's a recommendation, not an autopilot you can't control.
What if my technicians aren't comfortable with new technology?
There's no new app to learn — it runs on WhatsApp, which your crew almost certainly already uses. Closing a job is one screen: photo, signature, done.
Won't automated follow-up messages annoy my customers?
Follow-ups are scoped to what actually matters to a customer — quote status, appointment confirmation, job completion — not marketing spam, and you control the cadence and content.
How does the preventive-maintenance recall work — do customers have to opt in?
It tracks service history and automatically reminds customers when maintenance is due, based on the job type and your recommended interval — customers can opt out at any time, same as any WhatsApp business communication.
What does "compliant WhatsApp agent" mean?
It operates within WhatsApp Business Platform policies — opt-in messaging, approved templates, and rate limits — so your account stays in good standing instead of risking a ban for non-compliant automation.
How does this integrate with our invoicing or accounting?
Job evidence and quote data sync to your accounting or ERP system, so a closed job with certified proof flows straight into an invoice — no re-entering the same information twice.
Is our customer and pricing data secure?
Yes — quotes, job data, and customer information are handled under governed access controls, not stored loosely in chat history, so your pricing and client list stay yours.
How is Nova Field priced?
Priced on the value you use — job or technician volume, not a flat enterprise license — so the cost fits a business with a handful of trucks as well as one with a full fleet.
How long does implementation take?
Most field-service teams are live within days — loading your catalog and pricing rules is the main setup step, and technicians start using it the same day since it's already WhatsApp.
Can this scale if we open new zones or add more technicians?
Yes — zone-based dispatch and catalog pricing scale with your crew, so adding a new zone or technician is a configuration change, not a new implementation.
What if a customer wants to negotiate a price or talk to a real person?
Any conversation can hand off to you or your team at any point — the AI handles the fast, standard path, but it's built to step aside, not to gatekeep the customer relationship.
See Nova Field in action
Schedule a 30-minute call with our team. We'll show you real deployments, discuss your challenges, and map out a path to results.
Related insights
No content available for this category yet. Check back soon!